Role-Based PIN Login
Owner, Manager and Housekeeper access, each behind its own 4-digit PIN — with a quick "switch identity" for staff sharing one device.
The Platform
Everything the property runs on
Golden Cipher connects the teams that keep a property running, from the linen closet to the front desk. Basic covers core day-to-day operations — Premium adds the full front desk, billing, inventory and reporting suite on top.
Premium Capability
Turn tabs on or off, per role
On Premium, the owner can switch any tab off entirely per role — try flipping a few below.
12/12 enabled
12Toggleable tabs (Premium)
3Role-based access levels
12Dashboard themes
2Languages · EN / ES
Basic Version
Roles & Core Operations
Room Assignment & Active Board
Assign a room by checkout or stay-over type, with a live active-rooms board tracking pending → start → complete.
Shift Check-In / Check-Out
Every housekeeper's shift is tracked from check-in to check-out — the same record payroll is built from.
Issue Reports & Work Orders
Photo-backed issue reports from housekeeping, plus maintenance work orders assigned to a specific cleaner or left open.
Team Management & Payroll
Add or remove employees, reset PINs, set hourly pay rates, and run weekly payroll from create → approve → mark paid.
Activity Log
A rolling feed of the last 300 actions across the property — every check-in, every completed room, timestamped.
Premium Version Everything in Basic, Plus
Front Desk & PMS
Room Inventory
Every room — number, floor, type, smoking flag and current status — in one place.
Guest Profiles & CRM
Contact info, ID, loyalty tier, preferences and notes on every guest who's ever stayed.
Reservations & Walk-Ins
Booking, walk-in, check-in/out, room change and cancellation — the full stay lifecycle.
Availability & Occupancy Heatmap
Arrivals/departures dashboards plus a full-year occupancy heatmap, styled like a contribution graph.
Booking Groups
Multi-room reservations under one contact — built for weddings, events and group trips.
Room Inspections & Checklists
Post-cleaning QA tied to each assignment, with toggleable checklist items a housekeeper must complete.
Billing & Finance
Full Invoicing
Line items, an extra-charge catalog, discounts, tax rates, payments and void — with clean PDF export.
Rate Calendar
Nightly pricing per room type, per date — set individually or bulk-edited across a whole range at once.
Richer Payroll Reporting
The same weekly payroll workflow as Basic, with a deeper per-employee financial breakdown.
Inventory & Supplies
Inventory Items
Every linen, amenity and cleaning supply — by category, unit and current stock level.
Stock Adjustments
Restocking, usage and damage — logged in one action, and reflected on the dashboard instantly.
Movement History & Audit Trail
Every single stock movement logged permanently — what changed, when, and who logged it.
Reporting & Analytics
Custom Report Builder
Occupancy, revenue, payroll or staff-performance reports, broken down daily, weekly, monthly — exported to PDF or Excel.
Housekeeping Analytics
Average completion times and daily throughput, rolled into trends over time.
Staff Status Board
Who's on shift right now and which room they're in, live.
Notifications & Customization
Push Notifications
11 event types — room assigned, started or completed, low stock, new reservation, issue report, work orders, bug report, payment pending, daily digest — plus per-device mute preferences.
12 Color Themes
Switch the whole dashboard's look instantly, from Black & Gold to White & Gold and ten more.
Bilingual EN/ES
Each employee sets their own language preference — every screen and button follows.
Feature Toggles
Turn any tab off entirely, per role — no vendor support line, no waiting for a billing cycle.
Reputation Tracking
Airbnb, Booking.com, Google and TripAdvisor ratings pulled into one place.
Backup, Bug Reporting & Desktop Views
Full JSON backup/restore, an in-app bug-report button, and a dedicated Owner sidebar and Manager desktop layout alongside the mobile-first design.
On the Roadmap
Predictive Staffing
Suggests next week's housekeeping shift counts based on occupancy forecasts and historical turnover time.
Guest Self-Service Portal
A branded link guests use to request extra towels, late checkout or housekeeping directly from their room.
Channel Manager Sync
Two-way sync of rates and availability with Booking.com, Airbnb and Expedia, so calendars never drift apart.
“Room turnover used to eat up half my morning — chasing housekeepers, cross-checking who did what. With Golden Cipher I just glance at the dashboard and know exactly which rooms are ready. We've cut missed work orders down to almost none.”
— Property Manager, Boutique HotelBasic covers core day-to-day operations. Premium adds the full front desk, billing, inventory, reporting and customization suite on top. See the Pricing page for the full side-by-side comparison.